Our return policy lasts 30 days if product is in the condition it arrived in, If 30 days have gone by since the date of the order being received, contact our support at Support@Supercarsbuzz.com. Those eligible for a return within the 30 day period, must have the original item and packaging for a super fast and easy return process!
NOTE: Orders must be canceled within 3 days in order to receive a FULL refund immediately! Orders canceled after 3 days have already been shipped, In order to receive a full refund you must send the item to our HQ address or you can keep the item and receive a partial refund.
If you are not satisfied with the item you received for any reason we have 3 solutions for our customers:
1. We can send out a replacement if item is proven to be broken (must submit a quick picture or video as evidence).
2. We can issue a partial refund and the customer can keep the item, in order to discuss your eligibility please email Support@Supercarsbuzz.com
3. A full refund once item is sent back to our United States HQ (shipping is NOT paid for by Supercarsbuzz unless the item is proven to be broken or unusable).